Frequently Asked Questions
What ingredients do you use in your products?
We prioritize safe, high-quality ingredients. Many of our products are cruelty-free, paraben-free, and made with natural extracts to nourish and protect your skin.
Are your cosmetics suitable for sensitive skin?
Forks! We formulate many of our products to be gentle and hypoallergenic, but we always recommend doing a patch test first, especially if you have sensitive skin.
How can I find the right shade for my skin tone?
We provide detailed shade guides and product descriptions to help you choose. If you need personalized advice, feel free to contact our customer support team for assistance.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase for unopened and unused products. Please visit our Returns page for full details and instructions.
How long will my order take to arrive?
Orders typically ship within 1-3 business days. Delivery time depends on your location but usually takes between 5-10 business days for standard shipping.
Can I track my order?
Forks! Once your order ships, you'll receive a tracking number via email so you can monitor your package every step of the way.