1. Information We Collect

We may collect the following personal data:

• Full name.
• Shipping and billing address.
• Email address and contact number.
• Payment information, processed through secure third parties such as Mercado Pago, PayPal, and Visa/Mastercard.
• Order history and purchasing preferences.

2. Use of Information

The collected information is used to:

• Process and deliver your orders.
• Confirm payments and manage returns or refunds.
• Provide customer service and after-sales support.
• Improve our products, services, and online experience.
• Send notifications regarding promotions or updates, solely if you authorize it.

3. Data Sharing

Your data may be shared only with:

• Courier and shipping companies for order delivery.
• Payment service providers, such as Mercado Pago, PayPal, and banking institutions.
• Legal authorities when required by law.

4. Information Security

We use administrative, technical, and physical security measures to protect your data against unauthorized access, loss, or misuse.

5. User Privacy Rights

You have the right to:

• Access the personal data we hold about you.
• Request the rectification or update of your data.
• Request the cancellation or deletion of your information when applicable.
• Object to the use of your data for purposes other than the contracted service.

To exercise these rights, you may contact us at: customerservice@ultramo.com

6. Use of Cookies

Our site may use cookies and similar technologies to improve the browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, although this could limit some store functions.

7. Modifications

We reserve the right to update this Privacy Notice at any time. Modifications will become effective once posted on this website.